Reputable Yacht Sales

Looking to upgrade or retire from the yachting industry? Look no further, we have an expert team to accomplish your sale or purchase. With years of experience in the yacht sales and charter industry, we can get you started on your next venture right away. Our co-founder Hank is also a licensed yacht sales broker and completes the full circle of yacht management. Feel free to check out some examples of different types of catamarans we manage here. Contact Hank with any inquiries at hank@paradiseyachtmanagement.com

Crew Placement & Management

Matching the perfect crew to your charter yacht is paramount at PYM. We believe the crew is just as, if not more, important to the guest experience as the yacht they are on. This is why we put an utmost effort into attracting the best of the best, vetting them once signed, onboarding to get familiar with our policies, providing 24/7 support and ongoing training with our mentorship program, and giving them a sense of communal family with our crew culture. Erik is in charge of our crew management so feel free to email him at Erik@paradiseyachtmanagement.com with any inquiries related to crew or about our referral program if you would know someone you would like to recommend to become a crew on one of our charter yachts. Learn more here.

Proactive Maintenance

Without the knowledge and experience of how these vessels operate being in the industry as long as we have, the risk of your yacht staying on dock with mechanical issues during the season is high. We pride ourselves in our in-house maintenance department that is constantly performing proactive maintenance checks and ensuring your charters start and finish without a hitch.

We provide you the peace of mind by taking care of your vessel as if it was our own. We accomplish this by these included services: In-house emergency and preventative maintenance services performed by highly experienced multihull experts, Partnerships with key USVI maintenance service and parts providers, Discounts on labor rates, Ongoing crew maintenance training, and Affiliation with dealers of Lagoon, Fountaine Pajot, Nautitech & Gemini Catamarans. In addition, we have a dedicated chase motor boat for emergencies.

For boat storage, we offer our fleet private mooring balls and an online booking system to reserve them in Vessup Bay, Red Hook & Long Bay, Charlotte Amalie. For the hurricane season, after years of networking, we have valuable relationships with key boat yards and vendors (Grenada, Carriacou, Puerto Rico, and US EC on request) to ensure a spot.

Operations & Administrative

In the background to keep the charters underway, we have our administrative & operations team ensuring your guests have everything they need prior to arrival and all legal regulations are up to date to keep the good times rolling! We are on call 24/7 for any guest and crew support, local regulation & compliance, provisioning assistance, cleaning service scheduling, and all the odds and ends that many aren't aware of but keep our season cranking away. This is lead by Kimi and can be reached at Kimi@paradiseyachtmanagement.com with any inquiries regarding operations.

Accounting & Financial Services

Accurate financials are paramount in the charter yacht business, so we use a cloud-based software to manage our Accounting, Banking & Cash Flow, Reporting and Crew Payroll. In addition, we have a dedicated accounting team to manage internal controls and accounting systems to ensure checks and balances are perfect. We are always a call away for any updates or concerns on your accounts and are as transparent as can be when it comes to your yachts' financials. Feel free to reach out to us anytime at info@paradiseyachtmanagement.com for more information on how we can offset your expenses and provide you with peace of mind while enjoying the charter yacht industry.

Media & Marketing

We have really shifted our marketing into top gear by aligning it with the most up-to-date strategies on the latest and greatest platforms with creative and eye-popping media, not only to provide brokers with as much content as possible but also to showcase your yacht to the public to have your charter at the top of their list of ultimate vacations. Our main goal is to have your boat packed with charters for the entire season, year after year. We feel one of the best ways to fully display how amazing these charter yachts is and leave nothing on the table.

Our included marketing services include Yacht Photography, 360º Virtual Tours, Guided Yacht Walkthroughs, Crew Interviews, Social Media Account Creation & Upkeep, eBrochure Creation, Web Design, Advertising, and Charter Broker Campaigns. Phil heads up our marketing department and you can reach him at Phil@paradiseyachtmanagement.com with any questions or concerns.

Charter Concierge

At the forefront of our guest and broker relations is Jill. She ensures your charter booking experience is seamless and enjoyable. We are always a phone call or email away to assist you with any questions or concerns you may have to fulfill your dream vacation. You can reach her at Jill@paradiseyachtmanagement.com

Hank and Steve became friends and business acquaintances upon first arriving in the islands. As they got to know each other it became evident that they both shared the same core values, yet were diverse in their work experience and strengths. Hank is outgoing, heavy networked and a people expert with awesome visionary skills. Steve is keenly attentive to detail, system building and the mastermind of the behind the scenes of the organization. Together as a team, we aspire to surpass goals, run a tight business and strive to make the charter yacht management industry better every day.

In 2015 Hank and Steve founded Paradise Yacht Management after running their own charters down here in the U.S.V.I. and noticed how much the industry could be improved.

By 2016 they grew their managed yacht roster to 10 and were off and running with their core values:

Honor, Integrity, Seek Knowledge and Have Fun.

In 2017 Hurricanes Irma and Maria hit, but due to our experience, knowledge and proactive care our entire fleet was saved without any damage. That led us to pick right back up and finish the 2018 season with over 125 charters.

In the 2019 season we partnered up with a reputable maintenance company to handle our exponential growth to ensure we were staying ahead of all proactive maintenance and any mechanical issues.

By the start of the 2020 season, we had 30 managed yachts and brought on our Dream Team to be the forefront of our each department to better serve our yacht owners, charter guests and brokers.

2021 was by far the most unique year, but we stayed on course and adapted to the new COVID-19 regulations and practices finishing the season with over 400 charters. We are now poised and ready for next season welcoming additional charter yachts.

With the Virgin Islands being one of the few Caribbean destinations being open to tourists during COVID-19 in 2022, we finished the season with 417 charters and 35 yachts. We also launched our in-house clearing house, Paradise Yacht Clearing to ensure charter finances and calendars are at our finger tips!

2023 was a year of balance for the yacht charter industry as many vacationers took a year off, but we grew our fleet to over 45 and took the time to sharpen our services and gear up for a great 2024!

The Guests

We give thousands of guests the vacation of a lifetime, thereby fulfilling our mission of spreading positive experiences around the world. These guests are paying their hard-earned money for a great experience and we must deliver! Without them we can’t succeed.

Yacht Owners

Our yacht owners are high net worth individuals from all walks of life. They all have a common theme of loving the yacht lifestyle and the desire for responsible yacht ownership. Yacht owners want to see incoming revenue so they can enjoy their time on the islands.

Team Members

Along with our office and maintenance staff, vendors and brokers, the crew is the central nerve system of the operation. We strive to hand-select the best crews that share our passion of maintaining a high standard of excellence that is trusted by our Yacht Owners.

Core Values

We are proud to boast that our family-style company culture is a major component that really sets us apart from the rest. All of our staff, including our crew, abide by our Core Values; Honor, Integrity, Seek Knowledge and Have Fun. We live by these on and off the clock. Whenever we have a decision to make, we ask ourselves does this decision support our Core Values? Whenever we hire a crew we ask the question, does this crew support our core values. We hold everyone that we do business with to these values.

E.D.A.'s

E.D.A.'s, or Exceptionally Decorated Acts, are how we promote that we are living by our Core Values. Whenever another staff is aware of someone going above and beyond by demonstrating these values we announce it internally in the form of an E.D.A. They keep us connected and striving for excellence!

Term Charter Management Company

A Term Charter Management Company manages term charters on yachts on behalf of owners. These services typically include crew management, maintenance, marketing, sales/broker management, administration, moorings and yacht finances.

Term Charter Broker

Term Charter Brokers are the middlemen between all parties. They typically advertise directly to the public, and provide customer- and booking services. They manage charter bookings, charter contracts, coordinate clearing house payments and guest feedback.

Clearing House/Central Agent/CA

Every private crewed charter yacht must have a Clearing House. Term Charter Brokers deal with clients, your CA deals with the brokers. The main duties of the Clearing Houses are to handle yachts’ calendars, escrow client funds and manage the yachts’ online brochure.

Net Charter Profit

Net Charter Profit is the contribution to the yacht’s profitability after deducting direct charter cost from a charter’s gross fees. PYM’s fee is calculated on Net Charter Profit to ensure alignment to cost control, and differentiates us from the competitors.

Paradise Yacht Management is a firm believer that if you make money we will make money. That’s why we use a low expense performance income-sharing program. Let’s face it, yachts are expensive and margins are tight but with our system we strive to give you plenty of flexibility to use your own yacht for multiple weeks while offsetting expenses.

Our program is simple and unique - unlike our competitors, we earn our fee from the NET CHARTER PROFIT, as opposed to gross. The net profit is the sales number minus all the direct charter expenses. This puts Paradise Yacht Management in a position of having stake in making sure charter expenses are meeting or exceeding budget.

We would be happy to give you a full analytical analysis of your yacht customized for your specific need. We want you to have faith in how the numbers work for your benefit and following our core values will deliver with the utmost honor and integrity.

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