PROFESSIONAL AND QUALIFIED CREW
We attract crew members that are the best in the industry and share our passion of maintaining high standards of excellence. Crews must be devoted to providing the ultimate guests experience and professionalism, being charter ready within a 24-hour notice and following our strict preventative maintenance schedule. This will lead to fantastic reviews that exceed the charter brokers expectations and the ultimate measurement, many repeat guests.
- USCG licensing or equivalent
- Enrollment in our random drug-testing program administered by a third-party facilitator, Maritime Consortium
- Live our Core Values
EXCEPTIONAL MAINTENANCE PROGRAM BY MULTITECHVI
Paradise Yacht Management will treat your boat as our own. We want you to have the peace of mind to know that your yacht is being maintained at owner’s standards.
That's why we are proud of our partnership with MULTITECHVI, a leading multihull specialist group serving customers in South Florida, Annapolis and right here in Red Hook, St. Thomas. All services are performed by factory trained, certified and highly experienced multihull experts.
MULTITECHVI's SERVICES INCLUDE:
•Window Windshield Replacement
As a proud authorized parts dealer for LAGOON, CNB YACHT BUILDERS, FOUNTAINE PAJOT, NAUTITECH and GEMINI CATAMARANS, we excel at ensuring your yacht is running on all cylinders due to our proactive maintenance system.
Preventative maintenance is so important in so many facets. It includes 100% guest satisfaction, happy Yacht owners, happy crews and a healthy yacht. Our system includes detailed inspections of all yacht systems including electrical, rigging, galley systems, mechanical and safety equipment to name a few.
We will customize your haul out/hurricane plan based on your needs. We have contacts from Puerto Rico to Grenada for storage and haul out operations. This is a perfect time to do your scheduled annual maintenance items such as bottom paint, sail drive maintenance, through-hull maintenance and major refits.
Our primary marketing focus is the promotion of each of our Yachts on the international charter brokerage network. Your personal E-Brochure, which includes updated yacht photos, crew profile, rates and availability and guest comments will be available for charter brokers around the world to book your yacht. We also have resources to produce, design and shoot a video of your yacht that would be displayed on your E-Brochure, Youtube and other social media web sites.
We are experts in the process and preparation of each yacht into the annual broker boat shows hosted by organizations in the BVIs and USVIs. We use these opportunities to showcase your beautiful, well-maintained and equipped yachts and give the brokers a chance to get to know the best crews in the Caribbean (Our Crews). In addition we keep in contact with the top brokers in the industry by using traditional marketing methods such as e-blast, specials in off-peak time and social media. Where we go over and above is a bit old-fashioned dying method of communication….we pick up the phone and have voice-to-voice contact with brokers. This personal touch gives us time to direct more business to our yachts, talk to them about market trends and keep our relationship strong and vibrant.
As part of our company core values, we maintain open communication with the entire industry always seeking knowledge as well as open communication and the ultimate 100% guest satisfaction. This causes a snowball effect of incredible word of mouth referrals and repeat business, the cheapest and most effective form of marketing.
We manage a state of the art systematic and comprehensive accounting system that tracks the performance of all of our managed yachts. We give monthly profit and loss statements to the Yacht Owners followed up by phone call to answer any questions and keep open communication. If you would like performance updates more often, no problem.
MOORING BALL SERVICE
We have access to convenient and strategically located mooring balls in Vessups Bay outside of Red Hook and in Long Bay in Charlotte Amalie for when the guests are ready to board. We then board the guests and their luggage at the closest location for loading heavy provisions.
We encourage our crew to manage their yacht as if it is their own small business so we utilize a convenient on-line booking system to manage reservations of our yachts for mooring balls for optimum reliability and service efficiently.
Paradise Yacht Management is afirm believer that if you make money we will make money. That’s why we use a low expense performance income-sharing program. Let’s face it, yachts are expensive and margins are tight but with our system we show you a profit at the same time give you plenty of flexibility to use your own yacht for multiple weeks.
Our program is simple - we earn 15% of the NET PROFIT. The net profit is the sales number minus all the direct charter expenses. This puts Paradise Yacht Management in a position of having stake in making sure charter expenses are meeting or exceeding budget.
Our program is simple - we earn 15% of the NET PROFIT. The net profit is the sales number minus all the direct charter expenses. This puts Paradise Yacht Management in a position of having stake in making sure charter expenses are meeting or exceeding budget.Our program is simple - we earn 15% of the NET PROFIT. The net profit is the sales number minus all the direct charter expenses. This puts Paradise Yacht Management in a position of having stake in making sure charter expenses are meeting or exceeding budget.
We would be happy to give you a full analytical analysis of your yacht customized for your specific need. We want you to have faith in how the numbers work for your benefit and following our core values will deliver with the upmost honor and integrity.
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