FREQUENTLY ASKED QUESTIONS

COVID-19
YACHT MANAGEMENT
TERM CHARTER
BAREBOATS
DAY BOATS
COVID-19
COVID-19 Travel Advisory

The safety of guests and crews is our highest priority as we work together to minimize the spread of COVID-19. We are in full compliance with the coordinated efforts of the Office of the Governor, the Department of Health, the Virgin Islands Port Authority and the Department of Tourism. Our goal is an utmost safe and enjoyable yacht charter. We have listed below the most common questions and answers to put your mind at ease regarding compliance with COVID-19 and your your upcoming charter. The information below reflects the most current update as of 08/01/2020.

What are the testing requirements prior to arrival in the U.S.V.I.?

Any traveler whose home state has a COVID-19 positivity rate* of greater than 10 percent or who has spent more than 7 days in and is traveling from a highly impacted state is required to produce either:

  • A negative COVID-19 antigen (molecular/PCR/rapid) test result received within five days prior to travel to the USVI, or
  • A positive COVID-19 antibody test result received within four months prior to travel to the USVI.

Children 14 years of age or younger are exempt from the testing requirement.

IMPORTANT: The five-day window is related to receiving your test results, not taking the test. We understand that the timing of results varies from location to location. Prospective travelers who are required to present test results are encouraged to plan testing dates so as to receive their results within the five-day window prior to travel to the USVI. Test results received outside the five-day window do not meet the requirements.


What if I arrive on island and do not have the test results?

Travelers unable to produce the required test result will be subject to quarantine for 14 days or until they are able to receive the required test result while in the Territory.


If your state is close to the positivity rate (7.5 percent or higher), COVID-19 testing is recommended, but not required. This is to ensure that travelers are prepared for possible “spikes” in rates while preparing for travel.


For further guidance, please see the latest travel advisory: https://bit.ly/2CChShf. We encourage you to stay safe and continue to monitor www.usviupdate.com.


*A highly impacted state is a state with a positivity rate greater than 10 percent. Positivity rates are derived from data and analysis from Johns Hopkins University and are subject to change without notice. Travelers are encouraged to stay up-to-date at: https://bit.ly/3hFzxUF.


You must complete the Travel Screening Portal within five days of travel. If you are traveling within 24 hours,


Please complete this form manually (usviupdate.com/travel-form). Upon arrival, you must produce the completed form, as well as your test result, if required.

Positivity rates are according to data and analysis from Johns Hopkins University: 

If I have a layover in a high-risk state, am I required to produce a COVID-19 test?

COVID-19 test results are not required from travelers transiting impacted states en route the USVI.

I have a 15 year old child traveling with me, what is the procedure upon arrival?

Any traveler aged 15 and older whose home state (state of residence) has a Coronavirus Disease 2019 (COVID-19) positivity rate greater than 10 percent will be required to produce a negative COVID-19 antigen (molecular/PCR/rapid) test result received within five days prior to travel to the U.S. Virgin Islands OR a positive COVID-19 antibody test result received within four months prior to travel to the Territory. Currently, residents of Puerto Rico are also subject to this requirement.

COVID-19 test results are also required from travelers aged 15 and older who have spent more than seven days in and are traveling from a state with a positivity rate greater than 10 percent.

COVID-19 tests are recommended, but not required, for travelers aged 15 and older whose home states have positivity rates greater than 7.5 percent. This is to ensure travelers are prepared for possible “spikes” in rates while preparing for
travel.

What is the procedure when arriving in St. Thomas in order to be awarded entry at the airport?

Upon arrival into a U.S. Virgin Islands port travelers will be subject to certain COVID-19 screening procedures outlined below. By reading this Travel Advisory, all travelers by embarkation on an arriving aircraft or vessel grant their consent  to these procedures.

All arriving passengers MUST wear a facial covering upon disembarkation in accordance with USVI guidelines.

Upon aircraft or vessel arrival, a representative will advise passengers about the screening procedures.

Upon exiting the aircraft or vessel, ALL passengers will be escorted to the Virgin Islands Port Authority temperature checkpoint and will be required to complete a COVID-19 Traveler Screening Tool. This information should have been submitted previously through the USVI Travel Screening Portal. Passengers will be required to present the travel certification code (digital or printed) to the screening agent.

What should I expect at the checkpoint screening?

At this checkpoint, ALL passengers will have their temperatures taken.


• If the passenger has a temperature reading below 100.4°F and answers “NO” to all questions on the COVID-19 Traveler Screening Tool, the passenger will be free to leave.


• If the passenger screens above 100.4°F, the passenger will be escorted by the Virgin Islands Department of Health (VIDOH) and/or the Virgin Islands National Guard (VING) for purposes of quarantine and a second temperature screening, due to possible atmospheric temperature effects on body temperature.


• After a 10-minute break, VIDOH/VING personnel will retake the passenger’s temperature.


• If the passenger’s temperature is below 100.4°F after the second temperature reading, and the passenger has answered “NO” to all the questions, the passenger will be free to leave.


• If the passenger’s temperature remains at 100.4°F or above and/or the passenger has answered “YES” to any of the questions, the following steps will be taken:


• If the passenger is a visitor, the passenger will be required to go directly to their accommodations provider and will be required to self-quarantine while awaiting COVID-19 testing by the VIDOH Epidemiology Team within the next 24 hours.

• If the arriving passenger is a resident, the passenger will be required to head directly to their residence or place of abode and self-quarantine until an appointment for COVID-19 testing is arranged by the VIDOH Epidemiology Team the following day.

Can I present a copy of my COVID-19 test?

It is required to travel with the original written test results that are subject to inspection upon arrival by government authorities.

Is it necessary to wear a mask in St. Thomas?

The USVI is in a public health state of emergency and is currently in its “Open Doors” phase, which requires facial coverings in all commercial entities (children under two and persons with acute respiratory issues are exempt). I specifically agree to comply with the No Mask, No Service policy. Click here to read our Leisure Travel advisory: https://bit.ly/3iZCWiD.


COVID-19 PREVENTION & CLEANLINESS


Which guidelines do you follow for optimal cleanliness for a charter? 

The following practices are recommended by VIPCA in compliance with suggestions released by the Center of Disease Control, the U.S. Food & Drug Administration, the American Cleaning Institution, and the World Health Organization. By creating a standard of expected cleanliness, the charter industry can give guests peace of mind regarding preventive measures taken to protect the heath of themselves and their crew. VIPCA encourages all of it’s members to follow government standards and laws regarding COVID-19. Please direct all questions to board@vipca.com. For more information: https://vipca.org/


Could you explain the terms on how you clean?

  • “Cleaning” suggests wiping away residues, dirt, grease and other debris, but only removes these items on surfaces, and does not kill or remove harmful bacteria, germs, or microorganisms.
  • “Sanitizing” reduces the microorganisms on a surface to a safe level, based on established parameters. Sanitizers should contain 70% or more alcohol and should not be substituted for proper hand-washing.
  • “Disinfecting” destroys specific infectious microorganisms on hard surfaces. Strong chemicals are usually used and may be toxic and if used on food surfaces and consumed. Proper rinsing and drying the surface to remove the chemical is a must.

What are some of your effective disinfectant solutions?

When using a disinfectant or sanitizer on surfaces, contact time is important. Contact time is the amount of time the chemical needs to be left on surface to completely kill the microorganisms before wiping the chemical off. The times listed here are minimums.

  • 3% Hydrogen peroxide - dilute to 0.5% concentration - contact time one minute
  • 100% Rubbing Alcohol - dilute to 70-80% concentration (100% alcohol evaporates too quickly to be effective) - contact time 30 seconds
  • Disinfectant wipes - contact time four minutes
  • Bleach - Dilute 1/3 cup bleach in one gallon water (four teaspoons in one quart water) - contact time one minute. Some versions of bleach are not intended to be used as a disinfectant (check the label). Do not mix bleach with any other chemical.

Protect yourself while using disinfectants to clean surfaces and objects. Fumes may be harmful to breathe and chemicals may be harsh on skin. Wear masks and gloves when needed. Keep all disinfectant solutions out of reach from children. 


For additional information on disinfecting and preventive measures: https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/disinfecting-your-home.html


For a complete list of EPA approved disinfectants for use against COVID-19:

https://www.epa.gov/pesticide-registration/list-n-disinfectants-use-against-sars-cov-2


What are your sanitary recommendations for the crew?

Obtaining Provisions

  • Utilize provisioning services or grocery store order-ahead options to avoid leaving the boat to shop when available. Remember, the items you bring into your boat may have coronavirus on its surface. Once provisions are delivered, do the following:

  • Wash your hands for at least 20 seconds with soap and water before and after handling provisions, packages and mail

  • Break down and discard excess cardboard and plastic packaging

  • Wash fruits and vegetables in one part vinegar to two parts water for 30-60 seconds

  • Wash all reusable grocery bags before reusing

  • Disinfect all surfaces where provisions were placed prior to being stowed in the boat

  • For more information on the surface stability of COVID : https://www.nejm.org/doi/full/10.1056/NEJMc2004973


If utilizing provisioning services or grocery store order-ahead options are not available to you, do the following:

  • Go shopping at a time less likely to be crowded

  • Maintain a six-foot distance from other shoppers and store employees when possible

  • If possible, visit a store that limits the number of customers allowed inside at one time and making sure that people stay a safe distance apart while waiting in line outside

  • Cover your mouth and nose with a cloth face covering

  • Sanitize the handles of shopping trolleys or baskets before shopping

  • Once back on the boat, wash your hands thoroughly and also after handling and storing your purchased products.


How do you clean the vessels?

All vessels should be meticulously cleaned to the standards listed prior to welcoming guests onboard according to the CDC with these practices:

  • Continue with normal routine cleaning, this will decrease how much of the virus is on surfaces and objects, which reduces the risk of exposure

  • Frequent disinfection of surfaces and objects touched by multiple people is important before and throughout the charter

  • Clean all interior surfaces thoroughly with a disinfectant solution, including walls, counter tops, tables, light switches, hand rails, and door knobs

  • Exterior surfaces should also be washed down thoroughly and special attention should go to disinfecting dining areas, coolers, trash bins, and any common guest use items touched frequently like ice box, sunscreen bottles, and sliding door handles

  • All guest linens and towels should be freshly laundered including mattress protector, pillow protectors, and throw pillow covers

  • Spray throw pillows and salon cushions with disinfectant (test first!) and leave in the sun to dry

For more information on cleaning best practices: https://www.cleaninginstitute.org/coronavirus-cleaning-information


What is the procedure for education and communication these cleaning and prevention practices to the guests? 

It’s important that both crew and guests engage in conduct that ensures the health safety of all onboard. Here are some recommendations to share with your guests before they arrive:

  • Guests should contact their healthcare provider if they have concerns about COVID-19 before traveling 

  • While traveling to their destination, guests should wipe down all surfaces around their airplane seats and taxi seats with disinfecting wipes

  • Wash hands frequently while traveling and avoid touching mouth, face, eyes and nose

  • When greeting the crew, please use verbal greetings rather than handshakes or hugs

  • Once onboard, guests are encouraged to change their clothes in their bathrooms, isolate those clothes in a plastic bag, then wash their hands with soap and water

  • Guests are expected to wash their hands before all meals

  • High risk guests may need to take extra precaution or seek medical advice before traveling

  • Yacht crew who have heath concerns regarding COVID-19 or are high risk are encouraged to communicate their concerns to the appropriate identity (managing company or yacht owner) 

  • Communicate the precautionary steps you are taking with your guests and broker prior to the charter 


What are the sanitary recommendations for the crew during charter?

  • Ensure proper cleaning of living spaces, beds and heads

  • Dining table, galley countertops and high-traffic areas should be sanitized multiple times per day

  • Guest cabins and heads should be cleaned daily with disinfectants for toilets, counters, knobs, handles, etc. while wearing gloves

  • Charter yachts offering mid-week sheet changes, daily turn ups and turn downs may consider doing this on a needed bases going forward to limit contact and reduce storage of laundry 

  • Have guests hang their own towels and wet clothes to reduce contact 

  • Remain diligent in the frequent cleaning of galley & dining areas:

  • All dishes should be washed in hot water with dish soap, or in a dishwasher if available

  • Dish towels and sponges should be changed out frequently

  • Crew will wash hands prior to any food service, food prep, or cooking

  • Additional Considerations 

  • Carry hand sanitizer in the dinghy 

  • Explain in safety briefing steps everyone will need to take to maintain a clean vessel while living in close proximity 


References:

https://www.cdc.gov/coronavirus/2019-nCoV/community/reopen-guidance.html

https://vipca.org/charter-cleanliness-best-practices/

https://www.cdc.gov/coronavirus/2019-ncov/travelers/index.html

https://www.cleaninginstitute.org/coronavirus-cleaning-information

https://www.cdc.gov/coronavirus/2019-ncov/need-extra-precaution

YACHT MANAGEMENT

How long have you been in business and what does the future look like for PYM?

Paradise Yacht Management was opened in the summer of 2015. Over the years we have grown from managing 4 boats to now over 25. We have tried to grow at a reasonable pace and have hired the best employees to help us along the way. We have also set up several strategic partnership, one of the most important ones, Multitech VI, the only authorized warranty and repair facility for Lagoon, Fontaine Pajot, Bali, Catana, Nautitech, Jeanneau and others in the Caribbean.

How do select your crew?

We attract crew members that are the best in the industry and share our passion of maintaining high standards of excellence. Crews must be devoted to providing the ultimate guests experience and professionalism, being charter ready within a 24-hour notice and following our strict preventative maintenance schedule. This will lead to fantastic reviews that exceed the charter brokers expectations and the ultimate measurement, many repeat guests.


CAPTAINS

Paradise Yacht Management ensures that all Captains are compliant with all US and BVI laws and always ensuring a safe environment for the guest. We require the following the following from our Captains:

  • USCG licensing or equivalent

  • STCW-95

  • Enrollment in our random drug-testing program administered by a third-party facilitator, Maritime Consortium

  • Live our Core Values​


CHEFS

We also will ensure that the chefs are the highest of quality in the hospitality industry by reviewing all food menus, food preparation and ensuring we have access to the finest ingredients and beverage selection. In addition, we closely monitor the budget and use our group systems of purchasing power. We support ongoing growth in culinary knowledge with classes, knowledge sharing and training. 

How do I know my boat is being maintained properly?

Paradise Yacht Management performs monthly boat maintenance checks to ensure systems vital to chartering are maintained and properly running. The results of the checks are communicated to both owners and crew to best prioritize to match schedules and budgets. Our strong relationships with local vendors provide quality, fast and reliable service. In addition, we are partnered with MultiTech Marine VI, also a authorized Lagoon Service Center, where we receive preferential pricing. During the charter off-season, we build customized haul-out and hurricane plans for annual inspections, surveys, bottom paint, and any other refits desired.

Can you tell me more about your marketing strategies and how my boat will get advertised to brokers?

Our primary marketing focus is the promotion of each of our Yachts on the international charter brokerage network. Your personal E-Brochure, which includes updated yacht photos, crew profile, rates and availability and guest comments will be available for charter brokers around the world to book your yacht. We also have resources to produce, design and shoot a video of your yacht that would be displayed on your E-Brochure, Youtube and other social media web sites.


We are experts in the process and preparation of each yacht into the annual broker boat shows hosted by organizations in the BVIs and USVIs. We use these opportunities to showcase your beautiful, well-maintained and equipped yachts and give the brokers a chance to get to know the best crews in the Caribbean (Our Crews). In addition we keep in contact with the top brokers in the industry by using traditional marketing methods such as e-blast, specials in off-peak time and social media. Where we go over and above is a bit old-fashioned dying method of communication….we pick up the phone and have voice-to-voice contact with brokers. This personal touch gives us time to direct more business to our yachts, talk to them about market trends and keep our relationship strong and vibrant.
 
As part of our company core values, we maintain open communication with the entire industry always seeking knowledge as well as open communication and the ultimate 100% guest satisfaction. This causes a snowball effect of the incredible word of mouth referrals and repeat business, the cheapest and most effective form of marketing.

Can you help with insurance?

Absolutely! We have partnered with MHG Insurance Brokers that have assisted in setting up a specific fleet insurance policy for our boats and our specific needs. 


They offer competitive rates and we work with a specific broker that knows our boats and owners. Of course our owners are not required to use our fleet policy.

TERM CHARTER

What are some of the yacht amenities?

Safety, fun and comfort  are imperative during your charter here in the V.I. so we make sure the luxurious yachts we have available for charter deliver nothing short of that. Here's a list of what they have to offer but be sure to verify with something specific prior to your charter as some amenities are limited.

  • Guest cabins each with private ensuite head with enclosed shower stall.
  • Sectional couch on upper deck and sunbed area with 360 degree view.
  • Aft deck offers lounge area plus alfresco dining area.
  • Salon offers lounge area with coffee table and flat screen TV.
  • Sound system provides music throughout all indoor and outdoor areas.
  • Spacious master stateroom.
  • Bunk-beds for children.
  • All cabins have air conditioning, two fans, 110v outlets and dimmable recessed lighting.
  • Breezy fly-bridge and lounging.
  • WiFi
  • Kayaks
  • Paddleboards
  • E-Foil
  • Snorkle Gear
  • Water Ski (Mono & Bi)
  • Wakeboard
  • Underwater Scooters
  • Fishing gear
  • Floating island mat

What exactly would be included in my yacht charter?

Your charter would include the following:

The Yacht: Top of the line accommodations, kitchen accessories, bedding, towels and amenities.

The Crew: A professional certified Captain and skilled Chef.

Food and Beverages: Gourmet five-star meals, snacks, beverages, and an extensive ship’s bar.

Activities: All charters include on-deck water sport activities, snorkeling, paddleboarding, plus much more; some charters also include e-foil, scuba diving, and even yoga instructions.

Are charters kid/family friendly?

Absolutely! Our sailing charter vacations are perfect to bring the whole family. Our top brokers can match your group to the perfect family-friendly yacht. We can't think of any better way to spend some quality time with your loved ones than to be on a boat for a week or more! Some yachts do have age-restrictions but not all. As accommodating as the crew will be, extensive supervision of your kids will have to be done by your group. The catamarans are very safe and stable. You young ones will love the memory they have created of their and we're sure they will strive to do the same to theirs when they grow up!

Can the chefs accommodate my diet restrictions?

Of course! Your chef will be able to create a menu to suit everyone in your group. Whether you are Kosher, vegan, or one of your party is gluten or lactose intolerant, your Chef will cater to your group’s individual needs. Our focus is on fresh local ingredients when possible, and all types of requirements and diets are expertly catered for. 

What will my itinerary be like?

The following is a sample cruising itinerary to give you some idea of the possibilities available for your vacation. Working with your Captain, your group may plan a different and custom itinerary to craft the best vacation depending on your group’s interests. 


Day 1

You’ll meet your crew on the dock in one of the marinas located on St Thomas. You’ll review a safety and settle in on private charter yacht, and then you’re on your way! Settle in for a quick sail to St John which is home to a large National Park that covers much of the island. Home to tropical and migrating birds, fish, corals and other marine life it’s a spectacular place to spend the night. Stop in Maho for snacks and maybe paddle up or swim into Maho Crossroads -a pop up Tiki bar. Then enjoy the waters of Francis Bay, for dinner, drinks and your first evening aboard in the Virgin Islands.


Day 2

Wake up and snorkel, paddleboard, or just watch the turtles swim on by as you enjoy your breakfast. Head on over to Waterlemon Bay for exceptional snorkeling. Enjoy lunch onboard and then consider a hike to the Annenberg plantation. Perfectly preserved and reached easily by foot this National Park site is a living example of the cultural history that the Virgin Islands has to offer. Relax with a cocktail, a good novel and your favorite tunes as you sail around St John to Princess Bay. Consider a dinghy ride into the world famous Coral Bay to enjoy sundowners at Skinny Legs! After all the action you will be ready for appetizers and sundowners back aboard the yacht while the sun sets, followed by a hearty dinner.


Day 3

Wake up and enjoy the quiet of the harbor. Following breakfast jump into the calm water for a snorkel or a kayak. Consider a stop at Round Bay to grab a margarita or a taco at the swim up bar Lime Out! Swim back to your yacht for a light lunch and a then head over to Booby Rock for the amazing underwater life. A quick sail to Little Lameshur bay to enjoy access to the many hiking trails or just to enjoy a stroll on the beach. Finish the day onboard with cocktails, canapes, and an amazing dinner.


Day 4

After breakfast aboard, haul up the anchor raise the sails and head out for Buck Island. Situated off the south side of St Thomas this island is home to a turtle nesting ground and is a national park. Enjoy the swimming with the turtles and pop back on board for a lively lunch. A quick hop around the corner puts you over the wreck of the Cartanza! Situated in shallow water this is a great place to explore the mysteries of the not-so-deep. Take an afternoon sail to Water Island! Consider a dinghy ride to Dinghy’s bar and grill and enjoy a cocktail with your toes in the sand. Cocktail hour back on your yacht, while the sun sets over the islands ends another perfect day, followed by good food and good company.


Day 5

Another beautiful day in paradise begins with breakfast on board. A quick jaunt to Brewers Bay lets your enjoy watersports, snorkeling, and is home to several pods of dolphins! Look out for fun and friends. Home to the University of the Virgin Island marine science program you can witness students tagging turtles and collecting water samples on the beach. Going clockwise around St Thomas, you’ll stop for lunch on the leeward side of Outer Brass Island. A deserted island home to migratory birds and local deer and goat enjoy the remote quiet as you enjoy your tasty treats. A short trip takes you into the world famous Magens Bay! This stunning mile long stretch of sand is a perfect spot for walking the beach as the sun goes down. The beach bar offers great libations as well. Back on board it’s time for another amazing meal!


Day 6

After a relaxed morning coffee and breakfast raise the anchor and the sails to head to a secret snorkeling spots off the barrier islands of Mingo Cay. Circle around to the back side of Lovango for lunch and end the day moored at Honeymoon bay. With close proximity to Cruz Bay, St John there is tons of options for a dinner ashore, shopping, or generally sharing the Caribbean spirit with locals and tourists alike. A great dinner is also available onboard, not to mention some terrific stargazing.


Day 7

A short sail brings you to Little Saint James, and it’s famous shallow snorkeling! Enjoy lunch and then a short hop over to the famous Christmas Cove!

Finish your final day on board with watersports, swimming, kayaking, paddleboarding, and as much lounging and relaxing as you can! Not to mention stopping by Pizza Pi – the Virgin Islands only floating pizza boat! Great cocktails and slices, as well as camaraderie are available as you slowly find your way to the yacht for sundowners. Celebrate your week with an amazing final meal, cocktails, and reminiscing about your fun and adventurous week spent sailing the U.S. Virgin Islands.


Day 8

After a breakfast it’s time to head back to your home port. Take time to remember the great week you’ve had with family and friends and make plans to return as your crew guides the yacht home to your departure port by noon.


Your trip will be customized to your liking so be sure to express your desires to your crew. With that said, some of the on-board activities such as E-Foil may be only available on certain charters so be sure to inquire here if you have any questions or concerns prior to booking. You can even head over to #YachtCharterDiaries to view some more awesome photos from previous charters!

What should I pack?

Please remember to travel lightly. We also highly recommend packing into a soft-sided duffel bag instead of hard luggage, which is difficult to stow.  The following is an example packing list:

  • Three or four shirts
  • Three or four shorts or dresses
  • Three or four swim suits
  • Beach cover-ups - the Caribbean sun can be deceptive.  Don’t get burned!
  • Flip flops 
  • Full foot hiking sandals or water shoes if you are planning on doing some of the beautiful hikes ashore
  • Camera and charger
  • Hat and sunglasses
  • Seasickness remedies, if anyone in your party is prone to this ailment
  • Cash.  We recommend you travel with the cash you will need to purchase souvenirs, cocktails on shore, etc.  
  • Last but not least, an easy-going, fun, adventurous attitude! :)

You will not need:

  • ANY amount of illegal drugs on board, which includes marijuana. This can lead to termination of the charter, confiscation of the boat which is our home & business, and land us all in jail.  
  • Snorkel gear  -  we have fins, masks and snorkels aboard, and you can rent any gear you need down here.  We recommend that you bring your own mask and snorkel if you have them, as this tends to be the best fitting gear.
  • Sunscreen, especially no aerosols or sprays.  We provide reef-safe and an environmentally friendly sunscreen in SPF 50 that you are free to use.  If you do prefer to bring your own, please consider a sunscreen with mineral ingredients (titanium dioxide and zinc oxide) which are less harmful to corals and reef life. 
  • Bath & Beach Towels - we provide both for each guest.  We will supply a fresh set of towels mid-charter.
  • Eco-Friendly Bath Soap, Shampoo & Conditioner are provided in each shower.  Some guests prefer to bring their own which is totally up to you.  Whatever you decide to pack, be sure to bring along all of the items that are going to make sure you are comfortable. 

What facilities are on board?

You will have your own cabin with private en-suite facilities (some of the smaller yachts may have shared bathrooms). Yachts come fully equipped with AC, water-makers, some have ice-makers, TVs and music entertainment systems as well as fun board and card games. Most yachts have Wi-Fi available for their guests’ use.

What is not included?

Not included are crew gratuities (10-20% of the charter rate), optional marina docking for overnight stay, excursions and meals ashore not provided by the yacht/crew, special requests for top shelf liquor, wine or excessive alcohol consumption and transfers to and from the airport.

Do you recommend Travel Insurance?

Travel insurance can be a powerful tool for staying protected while on charter and vacationing in general. So we provided an easy route to the one of the top travel insurance agencies in the U.S.  : Travelinsurance.com

The basic purpose of a standard travel insurance policy with cancellation coverage is to reimburse travelers for their insured pre-paid and non-refundable trip costs if they have to cancel their trip due to a covered reason. The covered reasons vary by provider and plan, but depending on the plan, these include:

  • Accidental injury, sickness, or death of you, a traveling companion or a family member
  • Weather events that cause cancellations in travel plans or a cessation of service
  • Mandatory evacuation ordered by local authorities at your destination due to hurricane or other natural disaster
  • Strike that causes complete cessation of travel services of your carrier
  • Bankruptcy and/or default of your travel supplier
  • Terrorist attacks that occur in your destination city
  • You or your traveling companion are terminated, or laid off from employment

In addition, a reliable travel insurance plan with medical coverage will take care of medical care and related costs, including the sometimes expensive cost of transporting a patient back home if it includes an emergency medical evacuation benefit. These costs can easily climb into the tens or even hundreds of thousands of dollars, so protective insurance coverage is absolutely essential. 

Buying travel insurance allows for smart risk management and peace of mind on any type of trip at a fairly low price. Feel free to find more information how travel insurance can work in your favor here. 

BAREBOATS

Can You Explain Exactly What Bareboating Is?

A bareboat charter is an arrangement for the chartering of a boat whereby no crew or provisions are included as part of the arrangement. Bareboat chartering gives you the freedom to choose your own destinations and set the pace while exploring the V.I. It is very cost effective and provides a private experience.

This is the opposite from a “crewed” or “term” charter.  In that situation, the responsibility of the boat falls on the owner who has employed the crew which consists of a captain, first mate / chef.  These charters are fully services and provisioned by the crew.

People who “rent” the vessel from the owner are responsible for taking care of such things.  In a bareboat charter, the owner gives possession of the boat to the charterer.  The giving up of possession by the owner is the defining characteristic of a bareboat charter.


When Is the Best Time to Sail the Virgin Islands?

It is best to plan your itinerary at least six months in advance. The peak times are February, March, Easter, Thanksgiving, and Christmas. The poorest sailing conditions for chartering in the V.I. range from August through October.

What that said, there really is no bad time to sail in the Virgin Islands. The best time for your group really depends on you. December through April is the Mid/High season and when most people choose to charter. The holidays are really special and are the busiest weeks of the year, but well-worth it. 


February, April and May are the quietest months that we consider the sweet spot as it is more quiet than the previous months but the conditions are still fantastic.


June - November is hurricane season, even though June and July are quite busy. While many people are concerned about chartering during this time, there really is a very low chance of a hurricane affecting your vacation. If you are looking to be alone in an anchorage, with the pristine beach to yourself, October and early November are great options for that.


We always recommend that you purchase Travel Insurance to protect your vacation investment, but most especially during hurricane season.


What Is Included With the Bareboat Rental?

Our yachts come with a fully equipped galley including microwave, outdoor BBQ grill and ice chest. Each stateroom will have bed linens, bath towels (not beach towels), hand towels and wash cloths. Snorkel gear is available to borrow at no extra charge. We provide the perfect balance of supplying you with the necessities and allowing you to customize what you would desire to have on board. Also, be sure to bring phone chargers, aux cables, etc. Please do not bring hair blowdryers.Provisioning will be the responsible of the renter so please plan accordingly.


What Time Is Check-In / Check-Out?

Your reservation is from Noon to Noon.


What Marina Are You Based Out Of?

American Yacht Harbor, Red Hook St. Thomas.


Are We Allowed to Sleep On Board the Night Before?

Absolutely! It is actually a great idea to get an early start on your day. The rate is $200 per cabin. Please contact us if this is something you are interested in adding to your charter.


Do I Have To Pre-Qualify To Captain Any of Your BareBoats?

We do not require a license or certification, but we do ask that you complete our sailing resume. We will review your experience and take a look at the boats you sailed and the similarity of vessel you are looking to charter. 

It is also possible to have a captain onboard, If you prefer, with you for the entire length of the charter. The hiring of a captain cost is $300 per day, plus meals and tip. If you want to learn more about sailing, you might enjoy have an instructional captain onboard to share their knowledge. Captain's fees in that situation are based on the level of training and the day rate of the hired Captain.


How Early Can We Board?

Officially your charter starts at 12 noon on the first day and ends at 12 noon on the last day. Sleep aboards begin at 5 pm. We try to be very flexible with those times and will work with you to better accommodate your needs, assuming the boat is ready. We can't guarantee that will always be the case, but we will do our very best to help with ease of travel.

If you expect to arrive after hours, please communicate that to us in advance so we will know that and we can make a plan for your arrival.


I Have Kids Under 10. Will There Be Enough Life Jackets?

Please let us know how much each child weighs and we can make sure there is a life jacket aboard for each of them.


Where Will the Boat Be?

the boat will be located on a mooring ball in the inner harbor of Red Hook on the East end of St. Thomas. We can arrange for the boat to be on the dock but there will be additional fees in the neighborhood of $300, this fee is from the marina.


Are Recreational Fishing Permits Required In the USVI?

There is no fishing license required, however please follow this link for rules: https://www.vinow.com/general_usvi/fishing-guide/regulations/


Is There A Mooring Ball Reservation System?

With the exception of the National Parks mooring balls all moorings in the USVI are private. There is no Boatyball system in the USVI.
https://www.nps.gov/viis/planyourvisit/quick-mooring-information.htm


BOOKING

Is it Possible to Hold Our Booking While We Check Airfare?

With our $0 money down program, we can keep the boat on hold for up to a week.  After that time, if we do not hear from you, we will automatically release the hold.

The airport you will be flying into will be Cyril E. King Airport.


How Early Should I Book My Reservation?

Always try to book your charter as far in advance as possible, particularly if your dates are not flexible or you have a specific boat in mind.  December through April is our busiest time of year and these months generally book up well in advance. Christmas and New Year's often book a full year ahead. 


Is There a Deposit Required?

Similar to renting a car, there is a temporary hold placed on a major credit card of $10,000. This amount will be refunded upon safe return and inspection of the vessel.


What Is Your Offered Payment Schedule?

We do not require any funds to reserve/place a hold on the boat rental. 50% of the charter booking price will be needed on the 10th day from the original booking date. The remaining 50% will be due 30 days prior to the departure date.

We welcome last minute bookings so please give us a call at 340-489-0404 or toll free at 1-888-737-7245 or email us at bareboats@paradiseyachtmanagement.com if your are interested in a booking in less than 10 days.

Holiday (Christmas, Thanksgiving, New Years) bookings will need to be paid in full on the 10th day from the original booking date.


What If I Need To Cancel?

CANCELLATION POLICY

Cancellations by Charterer received in writing more than 90 days in advance of the Charter Commencement date will result in a full refund of all moneys paid, less 10% of any amount charged to a credit card. Cancellations by Charterer received in writing between 90 to 30 days before the Charter Commencement date will result in a full refund of all moneys paid, less a $500.00 processing charge plus 10% of any amount charged to a credit card, or the Charterer may reschedule for a future date and the paid charter fees will be applied to the new charter date. If a written cancellation notice is received within 30 days prior to the Charter Commencement date, the full Charter Fee is forfeited, unless the parties agree to rebook the charter for a future date in which event the Charter Fee shall be held by the Company and applied to the rebooked charter. The Company assumes no responsibility for weather conditions or force majeure events that may arise during the term of this Agreement. This Agreement will remain in full force and effect regardless of weather conditions or any force majeure event occurs before, during or after the term of the Charter. Trip insurance is available and highly recommended to protect the Charterer’s payments.


WEATHER RELATED CANCELLATION

It is extremely rare that your charter will be affected by any weather-related issues, however, we highly recommend protecting your investment by purchasing Travel Insurance if you plan to charter during storm season.  Paradise Yacht Management will not responsible for any costs incurred in procuring other accommodations, rescheduled flight fees, or loss of charter or charter days.

If the borders of the US Virgin Islands are closed to leisure travel beginning 30 days and ending 10 days before the charter start date or the sleepaboard date (if applicable) we will offer a one-time free rescheduling that is subject to the following:

  • Rescheduling is subject to blackout, availability and at the published charter fee in effect for the new dates.

  • New dates must conclude within one year from the ending date of the initial reservation.

  • The rescheduling is not transferable to another person.


PROVISIONING

What Local Stores Are Available To Shop For Provisions?

We recommend these provisioners to assist in delivering your goods to the vessel:


AJ Sharpe : ajsharpe06@aol.com or 704-607-4974.

Evan: https://www.timesavervi.com/provisioning/


If you prefer to do your own shopping, Food Center, is a full service grocery store and an easy 5 minute cab ride away.  Moe’s is a smaller, higher end grocery store in Red Hook and will have more gourmet and specialty type foods, located here in Red Hook, across the street from the marina. For better wines we also suggest Moe’s Grocery. If you are interested in venturing out for some good savings, head over to Cost-U-Less to buy things in bulk. Plaza Extra in Tutu is also a good choice for reducing cost.


When planning for shopping, think about all the things you use on a regular basis in your own home.  Paper towels, toilet paper, all-purpose cleaning wipes, dish soap, scrubby sponge, kitchen trash bags and smaller trash bags for the waste paper baskets in the heads. Ziploc bags are also useful but please ensure they all stay on board all the time until disposing of correctly when back on dock. Clothespins for hanging items on the railing to dry and keep them in place and personal toiletries including shampoo, conditioner, shower gel. Also include hand soap for each stateroom and bug repellant. Fabuloso is a must have product on any boat with marine heads and is readily available everywhere in the islands. A small box of matches is also a good idea just in case your lighter for the grill, cooktop and oven stops working.


Look at your itinerary for the week. Think about what meals you would like to have at day-end, day-break and in between. Are there special nights you would like to have dinner onboard and watch the sun go down? More than likely you will have breakfast every morning onboard, so plan for that. Have plenty of snacks, fruits, and simple things like sandwiches or wraps. You will also want to purchase condiments.

Nothing like a good adult beverage so don’t forget beer, wine, and alcohol along with your favorite mixers to unwind. Your yacht will have a cooler onboard for you to keep your drinks nice and chilled.  Plenty of water and soft drinks, juices, etc. Avoid glass bottles if at all possible. If purchasing any disposable plastic-wear please dispose of correctly when back on land and be sure not to litter.


You will have many opportunities to purchase additional items and re-provision along the way, so be mindful not to overdo it. Don’t leave your boat with tons of food you couldn’t get around to eating.


Which Sunscreen Do You Recommend?

Sunscreen is extremely important as the Caribbean sun may be closer than where you are from, so buy plenty, but make certain it is the lotion type and is reef safe.  NEVER buy spray on sunscreen or Coppertone products as they will yellow the deck of the boat and make it very slippery.  We prohibit the use of these products on our vessels due to the damage they cause. Also, avoid sunscreen with self-tanner or bronzer as those will damage the boat as well. There is a ban on sunscreens containing the Toxic O's.

Here's a list of other popular reef safe brands:

  • All Good 

  • Babo

  • Badger

  • Raw Elements

  • Manda

  • Kokua Sun Care

  • Mama Kuleana

  • Raw Love

  • Think Sport

  • Sea & Summit

  • Stream2Sea 


What Is The Fueling Policy?

Your boat will have a full fuel and water tanks to begin your trip.  At the end of the charter, you are responsible for the cost of re-fueling the vessel and topping off water. 

Fuel Docks
Saga Haven (across the channel from Compass Point Marina)

American Yacht Harbor (Red Hook)

Cruz Bay (St John)


PACKING

One soft sided duffle bag is the most you will need. Space is very limited on most sailing vessels, so you will not want to utilized that space with hard-sided or bulky luggage. Most of the time you will be in a swimsuit and cover-up or t-shirt and that is perfectly acceptable during the day at pretty much every place you will want to play or dine. One or two ‘nice’ outfits will be all you will need but avoid denim because it just takes too long to dry. A simple collared shirt for men and sundresses for the ladies is fine.


A pair of flip flops will get you through an entire week, unless you plan to do a little hiking on the many hiking trails on St John, then you might want to throw in a comfortable shoe for that. If you plan to overnight in one of the marinas and use the showers, you will want some shower shoes. We would also suggest a small collapsible tote for carrying your toiletries along with you to and from the shower.


A long sleeve rash guard is always a good idea and very popular here for a little extra coverage from the sun. Along those lines, a light weight jacket or long sleeve t-shirt is also recommended for those cooler nights and wind.


Important: Please do not use a hairdryer of any other stylers aboard any of our yachts as the electrical systems can not take it.


TRANSPORTATION
  • Private Pickup & Limo Services – For Airport Transfers
  • Best Taxi – (340)-777-2378
  • Big Love’s Taxi – (340) 201-7299
  • Mr. Nice Guy Taxi – (786) 296-8767
  • Prestige Taxi – (340) 643-7002
  • Royal Taxi and Limousine Services – (340)-642-3282
  • Rachel Brown Taxi & Tours – (340)-771-2986
  • A&P Taxi Service – (340)-642-4966
  • Taxi Dispatchers
  • V.I. Taxi Dispatch – (340) 774-7457
  • East End Taxi – (340) 775-6974


Taxi Tips

Licensed taxi vehicles are labeled with: a taxi placard or dome light on the roof, license plates that indicate Taxi status, On Duty/Off Duty sign in the window of the vehicle and a sign, usually on the fender, indicating passenger capacity. The drivers’ personal identification/taxi license should be on the vehicles dash-board.


There are drivers that run “gypsy taxis” in their personal vehicles. They do not adhere to the rules of the taxi commission and are use at your own risk. They often hustle outside bars and grocery stores.

Although rates are standardized it is recommended that you speak to the driver and agree to your total rate (for you, your group, your luggage, waiting, tour) before boarding the taxi.


Many taxis are multi-destination and some can carry up to 26 passengers. At the airport in particular, drivers will often wait to fill their vehicle before departing. This can cause a major delay in your arrival time to the marina, which should only be a 20-30 minute taxi ride.


Car Rentals

Paradise Rental Car – (340) 643-2692 – www.pdiseinc.com

Discount Car Rental – (340) 776-4858 - www.discountcar.vi


Renting a car instead of hiring a taxi can actually be quite the savings, especially if you plan to do your own provisioning. You can leave the car at the marina and the car rental company will pick it up. These are the only car rental companies/services on island with our recommendation.

DAY BOATS

Can We Go To the B.V.I.’s?

Unfortunately, due to COVID-19 restrictions the B.V.I. is not feasible to day trip to. However, St. John is extremely close and just as, if not more, stunning. Our motto is same water, same beauty.


How Old Do You Have To Be To Board?

We happily welcome all ages. Please notify us in advance and we will have child and infant life vests on board. We have had many families bring children of all ages and they have an amazing time.


When Is the Best Time to Sail the Virgin Islands?

It is best to plan your itinerary at least six months in advance. The peak times are February, March, Easter, Thanksgiving, and Christmas. The poorest sailing conditions for chartering in the V.I. range from August through October.

What that said, there really is no bad time to sail in the Virgin Islands. The best time for your group really depends on you. December through April is the Mid/High season and when most people choose to charter. The holidays are really special and are the busiest weeks of the year, but well-worth it. 


February, April and May are the quietest months that we consider the sweet spot as it is more quiet than the previous months but the conditions are still fantastic.


June - November is hurricane season, even though June and July are quite busy. While many people are concerned about chartering during this time, there really is a very low chance of a hurricane affecting your vacation. If you are looking to be alone in an anchorage, with the pristine beach to yourself, October and early November are great options for that.


We always recommend that you purchase Travel Insurance to protect your vacation investment, but most especially during hurricane season.


Where Can We Expect To Go?

Your trip will be fully customizable and geared to your liking. The captain will work with your group to make the most enjoyable experience possible. All of St. Thomas, Water island and St. John will be a possibility. The only variables will be weather and travel time. 


How Do I Find Your Pricing?

Simply click the “Book Now” button on each of the boats listings and you will be prompted to a pop-up which will have all the booking information including options, dates, and pricing. If you have any issues please feel free to contact us at info@usvidaycharters.com


What Marina Are You Based Out Of?

American Yacht Harbor, Red Hook St. Thomas.


Where Would We Go For Some Awesome Snorkeling Spots?

If Snorkeling is on the top of your list, these places are at the top of ours : Lovango, Buck island turtle cove, Buck island ship wreck, and Christmas Cove plus some secret spots we know.


Do I Need A Passport To Enter the USVI?

If you are a U.S. citizen a passport is not required, but it still serves as the best identification when traveling. Otherwise, you must be prepared to show evidence of citizenship when departing the islands, such as a raised-seal birth certificate and government-issued photo ID.

If you are not a U.S. citizen, then a passport issued by your country of origin is required.

If you are not sure of your status, please contact the U.S Customs & Border Protection agency. (www.cbp.gov)


What Kind of Weather Can We Expect?

The U.S. Virgin Islands enjoys warm sunny weather year-round. The average winter temperature is 77ºF (25ºC), and the average summer temperature is 82ºF (28ºC). The months with the most precipitation are August through November. However, the rain is very spotty and short-lasting. 


I Have Kids Under 10. Will There Be Enough Life Jackets?

Please let us know how much each child weighs and we can make sure there is a life jacket aboard for each of them.


What Is the Currency in the USVI?

As a U.S. territory, the currency is the U.S. dollar. Automated teller machines (ATMs) can be found throughout all three islands. Most establishments accept credit cards and travelers checks. The most widely accepted credit cards are Visa and MasterCard.


Are Recreational Fishing Permits Required In the USVI?

There is no fishing license required, however please follow this link for rules: https://www.vinow.com/general_usvi/fishing-guide/regulations/


Is There A Mooring Ball Reservation System?

With the exception of the National Parks mooring balls all moorings in the USVI are private. There is no Boatyball system in the USVI.
https://www.nps.gov/viis/planyourvisit/quick-mooring-information.htm


Do You Provide Snorkeling Gear? 

Yes, we provide the fins, mask and snorkel and flotation devices for your snorkeling adventure. If you have personal equipment that you would prefer to bring onboard, by all means do. We have limited storage for personal items.


What Shoes Should I Wear?

We ask that you remove your shoes when boarding the vessels; we will happily store them for you during your trip. Closed-toes shoes are not preferred to wear unless hiking. Swim shoes or flip flops are great to wear when on the beaches or snorkeling.


Which Sunscreen Should I Bring?

Please be very cautious of the type of sunscreen you purchase with our fragile marine eco-system in mind. In a 2016 study, a team of international scientists found that a common chemical in many sunscreen lotions and cosmetics is highly toxic to juvenile corals and other marine life. Oxybenzone, or BP-3, is found in more than 3,500 skin care products worldwide for protection against the sun's harmful effects. Other harmful ingredients include Benzophenone-1, Benzophenone-8, OD-PABA, 4-Methylbenzylidene camphor, 3-Benzylidene camphor, nano-Titanium dioxide, nano-Zinc oxide. Please check ingredients prior to check out and avoid. Also, please avoid compressed spray sunscreens well. They are harmful and can make the deck slippery.

How sunscreen chemicals can affect marine life:

  • Green Algae: Can impair growth and photosynthesis.

    Coral: Accumulates in tissues. Can induce bleaching, damage DNA, deform young, and even kill.

    Mussels: Can induce defects in young.

    Sea Urchins: Can damage immune and reproductive systems, and deform young.

    Fish: Can decrease fertility and reproduction, and cause female characteristics in male fish.

    Dolphins: Can accumulate in tissue and be transferred to young.



What Should I Do To Prevent Seasickness?

Don't worry, if you are not one of the lucky ones with natural sea legs there’s no need to fret, there are many remedies from natural to lab-made to keep you on your feet and enjoying every second of your day charter. They are:


Natural Remedies

  • Drink some water, a carbonated beverage like seltzer or ginger ale, milk or apple juice. Avoid Caffeine
  • Distract yourself with some good music
  • Put down the phone and look around you, especially at the horizon
  • Taking recommended doses of ginger supplements or raw ginger prior to actually boarding can help tremendously.
  • The smell of Ginger, Peppermint and Lavender can also alleviate nausea.

Over-the-counter and Prescription Remedies (Seek advice from your doctor prior to any usage)

  • Taking OTC drugs containing dimenhydrinate (Dramamine), diphenhydramine (Benadryl), or meclizine (Antivert) 30 to 60 minutes before you board
  • Scopolamine is a prescription medicine that comes in either a pill or skin patch that may provide relief for up to three days
  • Promethazine is also another prescription antihistamine drug used to treat motion sickness


What Is Included With The Day Charters?

Our day charters include, all snorkel equipment and water toys. All our vessels offer water and sodas throughout the day.

We do not include transfers to and from your hotel, cruise ship or the airport. Lunch is not included. Gratuity is optional for the crew and it is not included. However, it is customary, based on your satisfaction and service level to offer a gratuity, anywhere from 15-20% of your charter fee. 


What Should I Bring? 

The climate in the Virgin Islands stays relatively constant year-round with temperatures ranging from 75-85 °F. We recommend you wear a bathing suit, a cover up/shorts and shirt, sunglasses, water shoes or flip flops and a good hat to fend off the sun. You’ll also need reef safe, non oil-based sunscreen with a high SPF rating. Insects are seldom a problem, but it’s a good idea to bring repellent just in case as we are an island in the tropics.


Do You Recommend Purchasing Travel Insurance?

With so many unknowns in this day and age, travel insurance can be a powerful tool for staying protected while on charter and vacationing in general. Buying travel insurance allows for smart risk management and peace of mind on any type of trip at a fairly low price. We recommend Travelinsurance.com


Will I have Cell Phone Service?

Depending on your carrier, most of the locations you will be boating to will have service. You may lose service in some remote areas of St. John. It may be a good idea to turn on Airplane mode to avoid any international charges the closer you get to the B.V.I. At this point, your phone will basically be a camera which is most likely all that you will want anyways. However, each member of our crew has a phone and radio for emergency use.


What If I Am Not A Great Swimmer?

Our crew is there to ensure your safety in and around the water. We do offer swim floats and noodles on board for guests to float around on if you choose. However, you will need to be at least a novice swimmer to snorkel.