THE PREMIER YACHT MANAGEMENT TEAM OF THE VIRGIN ISLANDS
Welcome to Paradise Yacht Management. We are a team of experts within the charter boat industry strategically based in St. Thomas of the beautiful US Virgin Islands thats specialize in managing crew charters within the US, British and Spanish Virgin Islands. We offer a charter management program to Yacht Owners who want to keep their vessel in great condition, as well as have the opportunity to make income to offset the expenses of Yacht Ownership.
We represent a fleet of Catamaran Sailing Vessels operating in the beautiful BVI, USVI and Spanish Virgin Islands. The Yachts Range from 44’-80’ and can accommodate up to 10 guests. Prices range within all budgets, from $11,000-$65,000 to charter a week. We make contact with the owners and crew all over the world to develop relationships to have the best yachts paired with the best crews. As we bring new yachts into our fleet, Paradise Yacht Management works close to owners and crew to ensure all rules and regulations have been met and all is within full compliance. Our diligence in matching the right crew with a perfect boat is one of the many reasons we are successful. We fully understand that a clean, perfectly charter ready yacht matched with the crew that strives in their experience, values and hospitality skills will turn our to be a win/win/win. Win for the guest, win for the Yacht Owner and win for Paradise Yacht Management including all their Team members and Yacht Brokers.
PROFESSIONAL AND QUALIFIED CREW
We attract crew members that are the best in the industry and share our passion of maintaining high standards of excellence. Crews must be devoted to providing the ultimate guests experience and professionalism, being charter ready within a 24-hour notice and following our strict preventative maintenance schedule. This will lead to fantastic reviews that exceed the charter brokers expectations and the ultimate measurement, many repeat guests.
- USCG licensing or equivalent
- Enrollment in our random drug-testing program administered by a third-party facilitator, Maritime Consortium
- Live our Core Values
EXCEPTIONAL MAINTENANCE PROGRAM BY MULTITECHVI
Paradise Yacht Management will treat your boat as our own. We want you to have the peace of mind to know that your yacht is being maintained at owner’s standards.
That's why we are proud of our partnership with MULTITECHVI, a leading multihull specialist group serving customers in South Florida, Annapolis and right here in Red Hook, St. Thomas. All services are performed by factory trained, certified and highly experienced multihull experts.
MULTITECHVI's SERVICES INCLUDE:
•Window Windshield Replacement
As a proud authorized parts dealer for LAGOON, CNB YACHT BUILDERS, FOUNTAINE PAJOT, NAUTITECH and GEMINI CATAMARANS, we excel at ensuring your yacht is running on all cylinders due to our proactive maintenance system.
Preventative maintenance is so important in so many facets. It includes 100% guest satisfaction, happy Yacht owners, happy crews and a healthy yacht. Our system includes detailed inspections of all yacht systems including electrical, rigging, galley systems, mechanical and safety equipment to name a few.
We will customize your haul out/hurricane plan based on your needs. We have contacts from Puerto Rico to Grenada for storage and haul out operations. This is a perfect time to do your scheduled annual maintenance items such as bottom paint, sail drive maintenance, through-hull maintenance and major refits.
We have really shifted our marketing into top gear by aligning it with the most up-to-date strategies on the latest and greatest platforms, not only to provide brokers with as much content as possible via frequent email campaigns but also to showcase your yacht to the public to have your charter at the top of the list of ultimate vacations. Our main goal is to have your boat packed with charters for the entire season, year after year. We feel one of the best ways to accomplish this is to give guests an insight on life is like on a charter to give them that "fear of missing out" feeling. We want to fully display how amazing these charters are and leave nothing on the table.
We have full marketing brochure packages that cover not only experiences on charters but exclusive content such as 360º Virtual Tours of each yacht, Video Walkthroughs and exclusive additional pictures to have guests ecstatic about your yacht and have it constantly reserved. We believe this amount of media, at the minimum, will move a potential guest from "on the fence" about booking a charter to on your yacht this season.
In addition, we feel the crews connection with the guests is just as important as the yacht. Thats why we have gone above and beyond to record interviews with the crew that cover their backgrounds and interests to ensure the guests are completely comfortable for their upcoming charter. We strive to hear in our reviews from previous charters that the guests have left with more friends than they came with and we believe getting to know them prior to their charter is the first step in accomplishing that.
To give the public an outlet to view all this media that we are creating and for the crew to share their footage we have platforms and campaigns on Facebook, Instagram, YouTube, Blogger, and Twitter to ensure maximum exposure to your yacht. We are constantly improving our marketing strategies and have much more to come!
We manage a state of the art systematic and comprehensive accounting system that tracks the performance of all of our managed yachts. We give monthly profit and loss statements to the Yacht Owners followed up by phone call to answer any questions and keep open communication. If you would like performance updates more often, no problem.
We use an Accounting software program called XERO (pronounced “zero”), which is an easy to use, but powerful online system that’s designed specifically for small businesses. Xero provides a view of financial information in real-time. Xero is available on your PC or MAC in the office, at home or on popular mobile devices – anywhere, anytime. Xero automatically imports your bank statements daily so you can keep abreast of your cashflow. Xero has a full suite of accounting features such as invoicing, payable, expense claims, reporting and much more. The beauty of Xero is that you can invite a number of trusted people to collaborate online. The privacy and security of your data is taken care of and is stored on Xero’s secure servers, where it is backed up regularly. This means that even if your computer is lost or stolen, your data is safe.
One of the features we like most is that a yacht owner can log into the program and drill down to any line item (both revenues and expenses) to see the actual receipt or invoice associated with that income or cost.
MOORING BALL SERVICE
In the charter industry, it is essential to have dedicated locations for yacht parking. To provide the best service to our guests, it may be best to pick up at Yacht Haven Grande or American Yacht Harbor making mooring balls more efficient than dock space.
We have access to convenient and strategically located mooring balls in Vessups Bay outside of Red Hook and in Long Bay in Charlotte Amalie for when the guests are ready to board. We then board the guests and their luggage at the closest location for loading heavy provisions.
We encourage our crew to manage their yacht as if it is their own small business so we utilize a convenient on-line booking system to manage the reservations of our yachts for mooring balls for optimum reliability and service efficiently.
Paradise Yacht Management is a firm believer that if you make money we will make money. That’s why we use a low expense performance income-sharing program. Let’s face it, yachts are expensive and margins are tight but with our system we show you a profit at the same time give you plenty of flexibility to use your own yacht for multiple weeks.
Our program is simple - we earn 15% of the NET PROFIT. The net profit is the sales number minus all the direct charter expenses. This puts Paradise Yacht Management in a position of having stake in making sure charter expenses are meeting or exceeding budget.
By hiring the best crews and maintaining our yachts and broker relationships, we can maximize the top sales line which equals more profit all, a “win-win” for the yacht owners and Paradise Yacht Management Team Members.
We would be happy to give you a full analytical analysis of your yacht customized for your specific need. We want you to have faith in how the numbers work for your benefit and following our core values will deliver with the upmost honor and integrity.
Please submit a request below.
We operate our business by sound execution of four Cornerstones that make our company the best. Without these Cornerstones all in place, the support system will falter. At Paradise Yacht Management, we excel on the execution of our Cornerstones and hold all of them in equal importance.
Stunning and graceful, this 2017 50 ft. Fontaine-Pajot Catamaran "G2" offers four staterooms for 8 lucky guests each with private ensuite electric heads, wash basins and stall showers. All guest cabins have individually controlled air conditioning for the guests comfort. There is formal dining in the beautifully appointed salon, a spacious aft deck plus the upper deck lounge has a sectional couch and sun-bed area with a 360 degree view of the gorgeous Virgin Islands. Crewed by the exceptional Capt. Karl and Chef Nikki, we're sure you'll have that dream vacation on a lifetime!
INTERESTED IN ADDING YOUR VESSEL TO OUR MANAGED FLEET?
With a fine comb, we have selected experts to ensure our yacht management program and services will exceed your expectations. We have the values and ethics of a family boutique style business with the organization of a fortune 500 company. We would love nothing more to show you the personalized Paradise Yacht Management experience!
Mike "Hank" Hampton
After earning his Masters Degree from the University of Denver, Steve specialized in and managed numerous small businesses. He spent 13 years in the Financial Industry as a partner in a firm managing 100 million dollars. Steve also followed that by partnering in the medical equipment business for 8 years. In 2011 he followed his sailing dream but couldn’t stay away from the business world. He ran a very successful charter yacht in the Virgin Islands.
Phil has recently come aboard the Paradise Yacht Management team for his skills in social media optimization and overall business background knowledge in order to give PYM a stronger web-based presence. Spending all of his former 33 years in South Florida, he recently decided to take the dive and finally move to St. Thomas after traveling to the stunning Virgin Islands for years. He has had a constant calling to the ocean and its alluring environment so he felt there has never been a better time like the present to upgrade from a peninsula to an island. With the utmost interest in advertising and overall client perception from his schooling and previous businesses, we are excited to have Phil managing the forefront of our marketing campaigns and content creation in order to reveal to the public the exceptional value that Paradise Yacht Management can offer.
Daphne has 20+ years Accounting experience, having worked as the Financial Controller in a variety of industries – Gaming (Casino in Las Vegas), Property Management, Construction & Hospitality. Working as the Assistant Controller at one of the largest ski resorts in Canada for 5 years was where she found her passion for Hospitality. In between Accounting and 10 years as a busy real estate Broker, she owned & operated her own restaurant & bar, which has enhanced her accounting perspective in many different ways. Having first experienced being a "passenger" on a Sol Cat as a 20-something, she is also passionate about sailing and in 2015, decided she wanted to somehow incorporate accounting with sailing – seemingly an odd combination! But then she & Paradise Yacht Management found each other!
Kimi recently joined our Paradise Yacht Management team after her travels in a sailboat around the world, yes her husband is Trevor Donnelly. She worked as a licensed CPA for Deloitte before “untying the lines”. She has had many years in the hospitality industry and she recently attained her STCW certification. Kimi will be the new office manager for Paradise Yacht Management helping with all the in-house tasks associated with moving us forward into the new season and beyond.
Trevor is originally from Seattle, Washington and has been sailing since he was a kid in the Puget Sound. When it was time to earn a living, he started and ran his construction company for most of his life. An opportunity to sell his business presented itself in 2015 which prompted the purchase of a 45 foot sailboat. After 4 years of cruising across the Pacific Ocean, through South-East Asia, down the Indian Ocean and finally up and across the Southern Atlantic Ocean, he finds himself here in the St Thomas looking for his next adventure. He since has obtained his RYA Yacht Master certification and after resolving many challenges on his own vessel, he is ready to put these skills to work. Trevor will be managing the fleet’s maintenance needs as Paradise Yacht Management Fleet Maintenance Manager.
Erik is originally from the Pacific Northwest and most recently has been residing in Denver, CO when he and his wife Heidi decided that the rat race of big cities was becoming too much. The original plan was to move to the islands for retirement, but with the world’s chaos they decided why wait, especially since the kids are grown and on their own. He has been sailing for 12 years and fell in love with being on the water and the beauty of so many places in the Caribbean! Erik’s other passion is music and is hoping to get involved in the music scene by finding somewhere to play drums. Erik has spent the last 30 years in the hospitality industry and comes to PYM to handle HR and day boat charters.
Take a peak inside what life is like while chartering on the yachts we manage!
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Out of This World Sunsets!
The Best Way to End the Day! # nofilter #sunsets #STT #VirginIslands #Caribbean #yachtcharterdiaries
The Best Place for a Celebration!
What a great time with such lovely guests! Let’s keep the fun times rolling! Happy Birthday G.W.! #celebration #funtimes #yachtcharterdiaries
Swim with Sea Turtles in St. John, U.S.V.I.!
'Cause we were like, "woaaaah.", and I was like, "woaaaah." and you were like, "woaaahh...’ #crushtheturtle #findingnemo #swimmingwithturtles #charterseaesta #yachtcharterdiaries
How Much Fun Can You Possibly Have in a Day?!
Soaring through the ocean! #awesome #fun #paradiseyachtmanagement #activities #yachtcharterdiaries
We take pride in our customer service and satisfaction by staying true to our core values.
But don't just take our word for it...read what are clients are proud to announce to the public about us!